• Accessibility at the Township of Uxbridge


You and Your Accessible Community Resources

Did you Know?

You can register with 911 to let them know about your disability for emergency situations at your place of residence.

Please note that Emergency Services do not need to know the details of your medical condition or disability, only the kind of help that you may need in an emergency.  The information you provide will be kept confidential and only used to provide safety during an emergency.

Lisa Nash
Durham Regional Police - Training Coordinator
(905) 579-1520 Ex. 6488
605 Rossland Road East
P.O. Box 911
Whitby, Ontario
L1N 0B8

Private Sector Business Accessibility Standards

The Ontario Government has developed accessibility standards in the areas of customer service, transportation, information and communications, employment, and the built environment.  The Accessible Customer Service Standard is now law.  Private sector businesses referred to in the Accessible Standards for Customer Services are to be compliant by January 1, 2013.  Please visit the Government of Ontario for more information as well as the Government of Canada for additional guidelines.  Accessibility Ontario is another wonderful resource, while AccessOntario provides a selection of videos on Youtube.

Accessibility Legislative Background

There are currently two pieces of legislation in Ontario that help to ensure accessibility:  the Ontarians with Disabilities Act, 2001 (ODA) and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The first Act was established for public service organizations to identify, remove and prevent accessibility barriers for persons with disabilities by way of accessibility planning.  The purpose of more recent legislation, AODA, is to enforce accessibility standards in both the public and private sectors to allow for persons with disabilities to live independent fulfilling lives in all aspects of daily living.

The Ontarians with Disabilities Act, 2001 (ODA)

Based on the Ontario Human Rights Code, which tells us we cannot discriminate based on a disability, the Ontarians with Disabilities Act, 2001 was proclaimed in 2001. This legislation obligates public sector organizations to institute accessibility planning to address accessibility barriers throughout public facilities. In addition, for municipalities with over 10,000 citizens, an Accessibility Advisory Committee must be formed made up primarily of persons with disabilities.

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA)

There are currently 1.85 million people in Ontario who are living with a disability. As the population ages, this number is expected to increase to one in five. This is why the Province of Ontario is improving accessibility by 2025 with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

This legislation contains five standards, to be implemented in phases.

Accessibility Standards for Customer Service, O. Reg. 429/07

The Regulation establishes accessibility standards for the provision of goods and services to members of the public or other third parties.  The subsequent documents outline the policies of the Corporation of the Township of Uxbridge with respect to the establishment of accessibility standards for customer service in accordance with the Ontario Regulation 429/07 and address the following:

Snow Shovelling:

Community Care Durham - Uxbridge offers a snow-shovelling service for seniors and disabled adults.  Brokered home helpers will clear in-town driveways and walkways of snow.  Brokered helpers are $15 per hour by the client at the time of the job.
Please call Community Care at 905-852-7445 for more information. 

Accessible Feedback Mechanisms Procedure

The Township is striving to provide excellent, holistic accessible customer service and welcome public input. It helps to identify areas where changes need to be considered and ways in which we can improve the delivery of goods and services. The Township offers a Feedback Form that you may download here and submit. Forms are also available at available at Town Hall, Uxbridge Libraries, the Community Arena, Uxpool, Historical Centre and the Seniors Centre. 

Township of Uxbridge - Staff/Volunteer Accessible Service Guide:
"May I Help You?"  

Ministry of Community and Social Services-Accessible E-Learning Course:

The Integrated Accessibility Standards Regulation O. Reg. 191/11

Areas of information and communication, employment and transportation often contain barriers for persons with disabilities. The Accessibility Directorate determined that these three key areas will be combined and the accessibility requirements identified in a single regulation; O. Reg. 191/11. Compliance deadlines vary according to the type of organization and the particular component of each individual requirement.

Built Environment Standard

The Built Environment Accessibility Standard is the fifth standard under AODA and has not yet been passed into law. This standard will help to ensure full participation for everyone by addressing accessibility for new construction and major renovations. It’s anticipated that where applicable, the Built Environment requirements will be adopted into the Ontario Building Code.

The Accessible Built Environment - Ontario Building Code Accessibility Standards:

The Ontario Building Code Accessibility Standards component of the Ontario Accessible Built Environment Regulation is out for public comment until March 1st, 2013.

The Accessible Built Environment - Design of Public Spaces Accessibility Standards:

In December 2012, Ontario Regulation 413/12 Design of Public Spaces Standards (Accessibility Standards for the Built Environment) received Royal Assent and came into force.  The Regulation requires municipalities to incorporate accessibility requirements into new construction and major renovations commencing January 1st, 2016.

The Township of Uxbridge Facility Accessible Design Standard (FAD)

On the 24th day of September 2012, the Township adopted By-law No. 2012-149 the Township of Uxbridge Facility Accessible Design Standard.  The Township of Uxbridge Facility Accessible Design Standard addresses accessibility requirements for the design and construction of new facilities, as well as the retrofit, alteration or addition to existing facilities, owned, leased or operated by the Township.  The Township of Uxbridge Facility Accessible Design Standard particularly addresses the needs of persons with disabilities, including, but not limited to, persons with a mobility impairment, hearing impairment, visual impairment, cognitive impairment, persons who are deaf-blind and persons with limited stamina and/or dexterity.

The Township of Uxbridge Facility Accessible Design Standard incorporates the belief in universal design that recognizes the broad diversity of people who use facilities. The universal design philosophy is structured around the seven design principles listed below:


  1.     Equitable Use:
        The design is useful and marketable to people with diverse abilities.
  2.     Flexibility in Use:
        The design accommodates a wide range of individual preferences and abilities.
  3.     Simple and Intuitive Use:
        Use of the design is easy to understand, regardless of the user's experience,  
        knowledge, language skills, or current concentration level.
  4.     Perceptible Information:
        The design communicates necessary information effectively to the user, regardless
        of ambient conditions or the user's sensory abilities.
  5.     Tolerance for Error:
        The design minimizes hazards and the adverse consequences of accidental or
        unintended actions.
  6.     Low Physical Effort:
        The design can be used efficiently and comfortably with a minimum of fatigue.
  7.     Size and Space for Approach and Use:
        Appropriate size and space are provided for approach, reach, manipulation and
        use, regardless of user's body position, size, posture or mobility.

Additionally all potential private developers in the Township of Uxbridge are provided an electronic copy of the Township of Uxbridge Facility Accessible Design Standard during the pre consultation and building permit stage of approvals to encourage developers to incorporate the same, to demonstrate the Township’s commitment to a holistically accessible community. 

Township of Uxbridge Accessibility Advisory Committee

The Accessibility Advisory Committee for the Township of Uxbridge is dedicated to promoting and enhancing, a barrier-free environment for all persons, regardless of needs, to participate as fully as possible in all aspects of community life.

The Township of Uxbridge Accessibility Advisory Committee was formed in 2002 with its prime purpose being to help prepare and implement the annual accessibility plan for the Township, as mandated by Ontario Accessibility Legislation.  Since that time, the Committee has regularly re-examined Township policies, programs, services and practices employing the experience of those individuals with disabilities and has also submitted a number of annual plans to Council describing measures that the Township has taken in the past as well as measures it should take in the short, medium and long term in order to identify, remove and prevent barriers to persons with disabilities who use Township facilities and services.  

The Township of Uxbridge Accessibility Advisory Committee consists of representatives from the community appointed by Council for the term of Council. Each voting member of the Committee is an independent representative to the Committee and does not represent the concerns of only one disability or group. 

Regular meetings are held quarterly, and at the call of the Chair, additional meetings may be scheduled.  

  • Chairperson:
    Terry Baskin
  • Vice-Chairperson:
    Jodie Winnitoy
  • Council Representative:
    Councillor Willie Popp
  • Staff Liaison:
    Josh Machesney, Deputy Clerk

  • Maggie McCreath
  • Mark Kowalchuk
  • Debbie Agnew
  • Michael Risebrough

Township of Uxbridge Multi-Year Accessibility Plan

The latest Accessibility Plan is based on information contained in the Accessibility for Ontarians with Disabilities Act, 2005, which aims to remove and prevent barriers for people with disabilities. The Act includes five standards: customer service, information and communications, transportation, employment, and built environment. 

The Township of Uxbridge 2013-2018 Multi-Year Accessibility Plan is available for viewing.

Feedback is an integral part of the evaluation process of the Township of Uxbridge Multi-Year Accessibility Plan. The Township of Uxbridge will continue to review and expand consultation strategies to engage key groups in providing accessibility related feedback, including people with disabilities.

Members of the public are encouraged to make comments on the Township of Uxbridge Multi-Year Accessibility Plan and accessibility matters in general. There are a number of ways you can contact the Township of Uxbridge to express your accessibility related comments including contacting the undersigned.

The Corporation of the Township of Uxbridge
51 Toronto Street South,
Uxbridge ON
L9P 1T1

Phone: (905) 852-9181 Ext. 209
Email: accessibility@uxbridge.ca

Township of Uxbridge Accessibility Recognition Awards

The Township of Uxbridge Accessibility Recognition Awards recognizes one business and one individual annually that has helped to improve accessibility and/or accessibility awareness within the Township of Uxbridge.  

The Township of Uxbridge Accessibility Recognition Awards Nomination Form details the background, benefits, rules and criteria of the Awards.

The Application Deadline has concluded and winners have been chosen. Presentations will occur at the July 16, 2018 Council meeting.

      Alternate Formats


The Township of Uxbridge aims to ensure that information related to our programs and services is accessible to all community members.  Accessible, or alternate formats are designed to address the specific needs of a user, rather than just a standard regular format. For example, in addition to a generic print version, a publication might be available in large font, PDF format etc.

The Township of Uxbridge Alternate Formats Policy ensures publications are available in PDF format and require Adobe Acrobat Reader to be installed. You can download Adobe Reader free of charge from the Adobe website

Township of Uxbridge documents are available in alternate formats upon request. Please fill out the Request for Alternate Formats Form below or contact the Accessibility Coordinator at 905-852-9181 ext. 209 or at accessibility@uxbridge.ca.

Request for Alternate Formats Form (PDF)

Accessible Employment Activities Accomodation

The Township of Uxbridge is an Equal Opportunity Employer. The Township’s commitment to a holistically inclusive work environment and universal accommodation extends to all employment activities: recruitment and selection, orientation, working conditions, promotion, training, performance management, career development and workforce transition. It also includes the purchase and management of information technology and communication systems, development and management of information services, decisions relating to real property, purchases of internal fittings, and decisions related to conferences, seminars and training. 

If you require accommodation at any time throughout the employment activities process, please contact us at: 905-852-9181 ext. 209, accessibility@uxbridge.ca or by visiting www.uxbridge.ca and we will make every effort to provide appropriate assistance pursuant to the Township of Uxbridge Employment Activities Accommodation policy

Request for Accessible Employment Activities Accommodation Form (pdf) 

For further information, please contact our Accessibility Coordinator:  

Josh Machesney, Deputy Clerk
Township of Uxbridge
51 Toronto Street South
P.O. Box 190
Uxbridge ON
L9P 1T1
Tel: 905-852-9181 ext.209
Fax: 905-852-9674